Orders are normally processed within 1 to 3 business days after confirmation. Processing may take longer during holidays, promotions, or periods of unusually high demand.

Delivery times depend on your location and the courier network. The estimated delivery window shown at checkout or shared by our team is an estimate, not a guarantee. Delays caused by weather, remote-area service, strikes, or events outside our control may occur.

Please check your name, phone number, and address before submitting an order. If an order is returned because the address is incomplete or delivery is repeatedly missed, additional delivery charges may apply before we resend it.

Where tracking is available, we will share it through the contact details provided with the order. If a package arrives damaged, please photograph the package and contact us as soon as possible by phone at +91 919003 456677 or by email at villagepharmain@gmail.com.

Applicable shipping charges are shown before you complete payment. Any free-shipping offer is subject to the conditions displayed with that offer.